Hard Rock International
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits Job Description: The Promotions Coordinator is a front-line, hands-on role focused on creating memorable experiences for our guests during our promotional events. This position is ideal for someone who enjoys being on their feet, interacting with people, and working in an energetic, fast-paced environment. From Gift Giveaways, Tournaments, Free Play Drawings and exclusive SVIP shopping experiences, the Promotions Coordinator plays a key role in ensuring events run smoothly, guests feel welcomed, and every interaction reflects outstanding customer service. While this role includes some basic reporting, the majority of the work is in-person, guest-facing, and event-driven. QUALIFICATIONS: · 6 months customer service experience, most preferably in a casino or hospitality environment. · Must possess exceptional guest service skills. · Must have good verbal communication skills. · Must have good phone etiquette. · Must have basic computer skills. · Must be able to work standing/walking for long periods of time, with or without reasonable accommodation. · Must conduct themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida departmental policies and procedures. · Must be team-oriented and must enjoy working with and assisting people. · Ability to read and understand all Seminole Tribe of Florida policies and procedures. · Must be able to communicate effectively in English, specific to position duties and responsibilities. · Must be able to complete standard Seminole Tribe of Florida forms and repor
These credentials make you a stronger candidate for executive roles and can increase your starting pay.
Sign in to auto-fill your profile info before applying
This position may require a valid gaming license. CasinoComp provides license guidance for all markets.
