Poker Pit Manager

About the Role

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE Position Summary: This position is responsible for creating a fun-filled and exciting gaming experience for our guests while ensuring the security of the Poker tables and all related equipment in their assigned pit area according to department policies and procedures. Primary Duties and Responsibilities : includes but not limited to: Responsible for ensuring the security of the Poker tables and all related equipment in their assigned pit area according to department policies and procedures Assists with the training, scheduling, counseling and supervision of the Poker staff Ensures the security of the Poker tables and all related equipment and keeps clear lines of communication with the Surveillance Department Enforces Internal Controls and Commission regulations Improves the skills of the staff through direct involvement, training, counseling and evaluation of their daily performance Services guests and employees and handles related issues with composure and professionalism Greets guests with a smile and friendly welcome and promotes superior guest service Secondary Duties and Responsibilities: Ensures the accuracy and integrity of the Player Rating System Keeps abreast of all special events, entertainment and employee activities throughout the property Provides superior guest service Minimum Education and Qualifications: High School Diploma or equivalent Two years of combined supervisory experience in Poker or previous Poker Pit Manager experience in a high volume, complex casino environment Must be able to read, write and communication effectively in English Competencies : Incumbent will master the following competencies while in this position: Excellent written and verbal communication skills Excellent organizational and multi-tasking skills and the ability to delegate t