Director of Asian Marketing - Borgata

About the Role

Atlantic City, New Jersey The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: Are you a visionary marketing leader ready to make your mark? As the Director of Asian Marketing, you’ll drive innovative strategies and leverage your expertise to enhance customer experiences and strengthen our casino community! Join us at MGM Resorts International and play a crucial role in shaping how we connect with our guests while upholding our commitment to excellence in every interaction. THE DAY-TO-DAY: Evaluate customer activity to provide appropriate incentives and approve limited allowances (rooms, food, beverages, event tickets). Support customer base growth and development efforts. Manage customer reservations using OPERA & PATRON systems. Make decisions on customer allowances and comps. Help manage customers to ensure profitability. Collaborate with Casino Marketing, Marketing Executives, and staff to support casino customers. Attend special events to promote marketing and interact with customers. Protect customer privacy by following company policies on confidential information. Resolve customer complaints and disputes in a way that satisfies both the customer and the company. Follow local laws, Title 31, and attend required compliance and training sessions. THE IDEAL CANDIDATE: Bachelor's Degree or equivalent experience 3+ Years of Prior Relevant Experience THE PERKS & BENEFITS: Wellness incentive programs to help you stay healthy physically and mentally Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more Free me