Restaurant Busser-FT, Toscana

About the Role

The Restaurant Busser is responsible for providing fast, friendly, and courteous service to every guest. Position requires ability to interact with the public, speak English clearly, retaining details, as well as physical exertion in the way of walking, standing, turning, bending, lifting, and carrying. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Report to work on time, well-groomed in full uniform, and with badge on upper left side of uniform. 2. Must be able to balance and carry trays to tables which may weigh up to sixty (60) pounds. 3. Hospitable, friendly, and polite with all guests, co-workers, and management using positive body language. 4. Have a strong understanding of the philosophy and goals associated with Seneca Allegany Resort & Casino and are supportive of them at all times. 5. Perform any duties assigned by the manager or shift manager. 6. Assist all other employees in performing their duties whenever required. 7. Works in a designated area and is attentive to guests at all times and exceeds guest’s expectations. 8. Knowledgeable of its history as well as the map of the property, location of restrooms, telephones, and hours of operation of stores and restaurants and is able to efficiently handle guest’s inquiries. 9. Maintain full knowledge of menu, wine lists, and daily specials. 10. Have a consistent awareness of all activities occurring in each station. 11. Properly clear and reset tables according to bus person manual. 12. Complete designated opening and closing side work daily and check with manager or shift manager before clocking out. 13. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times. 14. Meet t