Commonwealth Cocktail Server - MGM Springfield

About the Role

Springfield, Massachusetts The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: Join our dynamic team as a Commonwealth Cocktail Server and be the heart of memorable guest experiences! Your welcoming smile and attentive service will set the tone for an unforgettable visit, as you engage with guests to understand their unique stories and needs. Bring your enthusiasm and passion for hospitality to create WOW moments that leave lasting impressions, ensuring every guest feels valued and pampered. THE STARTING RATE: $9.50 per hour plus tips THE DAY-TO-DAY: Take order, and serve food and drinks efficiently and accurately in work area as applicable Place order, and garnish and serve cocktails to guests Maintain complete knowledge of menu items, liquor brands, beers and non-alcoholic selections available Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately Perform opening and closing duties based upon shift assignment to include fold/stack cocktail napkins, stock swizzle sticks, straws, matches, line cocktail trays, stock glassware, restock supply cabinet, inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft THE IDEAL CANDIDATE: Can work swing shift start times: 5 pm - 7 pm Highly motivated and energetic personality Preferred 6 months experience as a cocktail and/or food server in a similar environment is preferred THE PERKS & BENEFITS: Free meals in