Sportsbook Ticket Writer (part time)

About the Role

The Sportsbook Ticket Writer provides excellent customer service to all guests while creating a fun and welcoming experience within the Sportsbook area. The Sportsbook Ticket Writer must process Sports Betting transactions quickly, accurately and in compliance with all regulatory and payment policies. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Acknowledge, greet and converse with customers who have in interest in Sports Betting 2. Monitor controls designed to assure full compliance with state, federal and tribal regulatory requirements. 3. Maintains betting counters and operational areas; ensures a clean and professional image; ensures betting supplies, racks and materials are maintained and up-to-date 4. Prepare and stock all the daily sports sheets 5. Explain wagering rules, including betting lines and odds and procedures to guests as needed 6. Provides the services for the Sportsbook by assisting guests, collecting tickets and payments, processing tickets and paying winners. 7. Entering sports betting ticket information into computer terminals. 8. Process all cash transactions by accepting money and making necessary change accurately. 9. Read numbers on Sports Betting tickets and verify for accuracy and pay winning tickets. 10. Handles money with accuracy, accepts bets, makes change, pays winners and balances cash bank. 11. Ensure that organizational and regulatory policies and procedures are understood and adhered to. 12. Ensure that the departments present a professional and clean environment for both employees and guests. 13. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times. 14. Provide exceptional customer servi