Benefits Manager

About the Role

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK: https://wd5.myworkday.com/cowlitz/d/inst/1$9925/9925$4602.htmld Pledge for Success: We are dedicated to hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are. Position Summary: The Benefits Manager is responsible for the administration, compliance, and communication of all team member benefit programs, including health and welfare plans, 401k, leave programs, and wellness initiatives. This role ensures that the benefits offerings are competitive, cost-effective, and aligned with the organization's goals and legal requirements. Primary Duties and Responsibilities: Promotes superior guest service. Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani. Administer and manage all team member benefits programs (health, dental, vision, life insurance, disability, retirement, wellness, and leave policies). Evaluate and recommend benefit plan design changes based on market trends, company strategy, and team member needs. Manage annual open enrollment process, including communication strategies, system updates, and vendor coordination. Serve as the primary liaison between the company, benefits vendors, brokers, and consultants. Ensure compliance with federal, state, and local regulations (such as ERISA, ACA, HIPAA, COBRA, FMLA, and IRS guidelines). Resolve team member benefits inquiries and escalate complex issues to vendors or legal advisors as needed. Analyze benefits data and trends to report on program performance, participation rates, and team member satisfaction. Manage benefits budgets, reconcile billing statements, and approve vendor invoices. Lead audits of benefit