Assistant General Manager - XS Nightclub

About the Role

The Assistant General Manager is responsible for managing the daily operations of the XS Nightclub experience. Ensure that the Management team operates the outlet efficiently within pre-established cost controls, managing, scheduling and training staff, monitoring staff performance, maintaining the department in accordance with Health Department standards, and ensuring customer satisfaction through application of the outlet and Wynn Las Vegas service standards. All duties and assignments are to be performed according to departmental and Wynn company policy and procedure. Service should be consistent with Forbes 5 Star Standard rating. Job Specific Duties & Expectations: Ensure the venue runs according to established operating policies and procedures Develop and implement an innovative business strategy to maximize revenue, decrease expenses, and increase staff productivity Prepare, present, share, and discuss daily reports to venue management/executive team Conduct pre-shifts, communicate operational details, and handle VIP services daily Manage administrational duties Create a work environment that promotes teamwork, mutual respect, and employee satisfaction. Manage the research, development, and implementation of new ideas (products, service techniques, environmental additions) to ensure the venue remains competitive and relevant Monitors fiscal budgets and the long-term development of the operation, regarding revenue, costs, hourly labor and other expenses, in accordance with Wynn Las Vegas Standards Conduct menu engineering, sales analysis on a regular basis and recommend areas to minimize costs and maximize revenue Correct any deviations from service procedures swiftly through on the job training, one on one’s, and testing. Establish and maintain positive relationships/rapport with all (internal/external) guests, focusing efforts to exceed guest expectations at every opportunity Identify and anticipate customers’ needs and expectations, while fulfilling Wyn