Beverage Entertainment Server Stir PT

About the Role

The Beverage Entertainment Server is responsible for ensuring that our casino guests are provided with an unparalleled service and a memorable experience. The individual will maintain superior interpersonal skills in order to deal effectively with all types of guests in an entertainment environment. The individual will interact with and entertain guests, including occasional dancing and singing upon request, to ensure a memorable guest experience. The individual may be asked to participate in company-sponsored and/or authorized promotions to ensure the success of the Seneca Niagara Casino and Hotel. The individual must adhere to and maintain all image standards at all times during their shift. Provide excellent guest service while sharing wine knowledge and suggestions to guests. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards, and objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Create and ensure a fun-filled, entertaining and exciting environment for all guests ensuring a high level of customer service. 2. Adhere to all established company and departmental procedures, guidelines, and polices at all times, including to but not limited to guest service, cash handling, sanitation and organization. 3. Required to address guests with a pleasant nature at all times. 4. Required to have knowledge of the casino and events and answer questions when asked. 5. Scheduled shifts may fluctuate based on business demands of a 24-hour casino schedule. Shift assignments may be irregular and will cover days, nights, weekends and holidays. 6. Report to work on time. Punch time clock at beginning and end of shift, and sign in and out as required per departmental standards. 7. Maintain established company and departmental uniform, appearance, and hygiene standards at all times. 8. Assist in other projects, as directed. 9. Provide exceptional customer service to all patrons and communicat