Mohegan Gaming & Entertainment
JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE Position Summary: This position is responsible for supervising the daily activities of the heart-of-house operations and employees in accordance with department policies and procedures. This position also interacts with fellow employees and supervisors in a polite and courteous manner to ensure gracious hospitality. Primary Duties and Responsibilities : includes but not limited to: Maintains professional appearance standards as directed in the Tao Group Hospitality Employee Handbook. Ensures the needs of the guests are accommodated. Ensures safety, quality and recipe accuracy. Manages the execution of regular service, catering, take-out, delivery and all in-venue/off-premise events. Ensures that the venue is compliant with all federal, state and local laws and regulations; and company policies. Coaches and develops heart-of-house employees by setting clear guidelines and expectations. Responsible for all mechanical systems being in good working order and compliant with all federal, state and local ordinances. Participates in overseeing the replacement or repair of all breakage, damage of equipment or furniture. Ensures all employees are compliant with all heart-of-house standards and procedures. Responsible for checking cover counts, BEOs and/or Fire Sheets. Ensures the preparation and delivery of menu-focus items to daily pre-service meetings. Organize, develop and produce new recipes for potential new menu items and specials. Ensures the completion of all opening and closing procedures as prescribed by company. Ensures expediting standards. Practical knowledge of the job duties of all supervised employees. Attends, leads and participates in any training sessions, departmental meetings or daily pre-shift meetings. Learn by listening, observing other team members and sharin
Note: Each tribal nation operates its own Gaming Commission under NIGC oversight. Licensing requirements vary by tribe but generally include a tribal gaming license, FBI fingerprinting, and background check. Common states: CA, MN, WA, AZ, CT, WI, OR, MT, OK, NM, ID, WY.
These credentials make you a stronger candidate for food beverage roles and can increase your starting pay.
Sign in to auto-fill your profile info before applying
This position requires a CT gaming license. CasinoComp provides step-by-step license guidance for all markets.