Lead Cage Cashier (FT)

About the Role

Serve Player Services customers by cashing checks, exchanging gaming chips for currency, cashing checks, and processing markers and fills. Maintain balance, and safeguard Player Services assets during assigned shift. Monitor and verify all cash intake. Monitor transactions and documentation to ensure compliance with gaming regulations, company policies, procedures, and laws. Input, update, and access customer credit and other information via computer. Coordinate job duties of cage personnel; instruct in proper performance of job duties. Report and research any  variance. Ability to bend, push, lift and carry up to 50 pounds. Able to work any position in Player Services Understanding of how the Boyd Rewards Club operates and supervises Player Services Representatives that create new Boyd Rewards Accounts Ability to create duplicate Boyd Rewards Cards for Guests Ability to change the Pin of a Boyd Rewards guest, but cannot create new Boyd Rewards accounts Assist with and have complete knowledge of special events and promotional activities to ensure optimal customer service Handle guest recovery as required Perform daily player tracking system audits as required Works with Casino Hosts and Gaming management to issue complimentaries as required Other duties as assigned by management.