Food Runner - TAO

About the Role

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE Position Summary: This position is responsible for delivering all food menu items and accurately describing them to the guests. Acting as a liaison between the servers, cocktail servers & bartenders, and chefs. Interacting with the dining room guests, fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality. Primary Duties and Responsibilities : includes but not limited to: Maintains professional appearance standards as directed in the Tao Group Hospitality Employee Handbook. Anticipates and accommodate all needs of the guests. Provides professional and exceptional service. Delivers and describes all food items to the guests, in a timely manner. Participates in table maintenance and bussing of excess tableware. Maintains general cleanliness of stations and entire venue. Follows supervisor’s instructions, communicate with and support co-workers, be a team player. Possesses in-depth knowledge of all food menus and the company. Complies with Department of Health and company sanitation standards. Communicates the needs of the guests to Front-of-House and Heart-of-House support staffs, managers and chefs. Properly sets-up runner’s station, performs side-work and other opening/closing procedures as directed by management. Stocks station with prescribed items and supplies Performs opening side-work as prescribed Performs closing side-work as prescribed Attends and participates in daily pre-service meetings. Secondary Duties and Responsibilities: Reports all breakage, damage of equipment or furniture immediately to management. Attends and participates in any training sessions or departmental meetings. Learns by listening, observing other team members and sharing knowledge while leading by example. Portrays a positive and professional attitud