WD Bar & Grille, Dual Rate Restaurant Server / Dual Rate Restaurant Shift Manager

About the Role

The Restaurant Server (primary position) is responsible for providing fast, friendly, and courteous service to every customer and will be called upon to act as Restaurant Shift Manager (secondary position). Position requires ability to interact with the public, speak English clearly, remembering details, as well as physical exertion in the way of walking, standing, turning, bending, lifting, and carrying. The Shift Manager administers, directs and controls the effective and efficient operation of restaurants on a shift to shift basis. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Report to work well-groomed in full uniform and on time with badge on upper left side of uniform. 2. Provide prompt, friendly, and courteous service of food and beverage to all our guests. 3. Be hospitable, friendly, and polite with all guests, co-workers, and management using positive body language. 4. Have a strong understanding of the philosophy and goals associated with Seneca Gaming Corporation and are supportive of them at all times. 5. Perform any duties assigned by the manager or shift manager 6. Assist all employees (day and evening) in performing their duties whenever required and work as one team. 7. Be familiar with all check and cashing procedures 8. Works in a designated area and is attentive to guests at all times and exceeds guest’s expectations. 9. Adhere to all policies and procedures pertaining to liquor laws 10. Be knowledgeable of Seneca Gaming Corporation’s history as well as the map of the property, location of restrooms and telephones, hours of operation of stores and restaurants and be able to efficiently handle guest’s inquiries 11. Maintain full knowledge of menu, wine lists, and daily specials 12. Greet all guests within one minute in a friendly and courteous manner using positive body language. 13. Complete de