Cashier Cage I, Graveyard/Relief Supervisor

About the Role

Summary Statement: The Cashier, Cage and Player Services is responsible for accurately and securely handling a wide range of financial transactions, including cash exchanges, chip redemptions, credit services, and cashless wagering, while ensuring full compliance with Title 31, AML regulations, and internal policies. This role requires safeguarding company assets and maintaining strict confidentiality with sensitive financial and personal information. The cashier also supports guest services by enrolling players in rewards programs, assisting with mobile app navigation, and promoting casino events. Exceptional customer service, attention to detail, and adherence to gaming regulations are essential, along with the ability to thrive in a fast-paced, luxury resort environment. All responsibilities must be carried out in accordance with Resorts World Las Vegas policies and applicable gaming laws and regulations. Primary Job Duties: – Includes but is not limited to: • Conduct all cage transactions including cash exchanges, chip redemptions, check cashing, credit card cash advances, purchase ticket issuance, and TITO (Ticket-In Ticket-Out) ticket processing. • Issue and redeem markers in compliance with approved credit procedures; manage front money transactions including deposits, withdrawals, redemptions, and safekeeping. • Perform cashless wagering transactions such as account funding, withdrawals, and balance inquiries using approved systems. • Cash personal checks and process cash advances by vendor instructions and company guidelines. • Verify and redeem acceptable foreign currencies. • Balance assigned cash drawer and bank at the beginning and end of each shift; resolve discrepancies and reconcile daily reports and paperwork. • Prepare and document all recordable transactions in accordance with company standards, Title 31, AML, and all applicable gaming regulations. • Safeguard company assets including cash, chips, TITO tickets, cashless instruments, and other nego