Table Games Dealer Trainee - MGM Springfield

About the Role

Springfield, Massachusetts The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: The Table Games Dealer Trainee Program at MGM Springfield offers a valuable opportunity to learn dealer gaming skills from a leading entertainment and gaming company, with the potential for a future position as a Table Games Dealer. Trainees will focus on mastering the art of dealing games while providing exceptional guest service, all while adhering to relevant legal regulations and company policies. ABOUT THE TRAINING PROGRAM Program dates: June 1st - August 7th, 2026 - 10 - Week program - Monday - Friday 11 AM - 5 PM - You will learn three table games: Blackjack, Baccarat and Carnival - MGM Resorts Service Training THE STARTING RATE: $15.00 per hour THE DAY-TO-DAY: Ensure that all activities will reflect the policies, philosophies, and regulations of MGM and local Gaming Control Board. Perform act of dealing several game types; including Blackjack, Baccarat, Roulette, Craps and Specialty Games (Poker). Protect, control, and verify the accuracy of fills, credits, openers/closers, and marker transactions; accurately exchanges cash or markers for chips. Communicate verbally with supervisors or Table Games Managers of unnatural or irregular play and disputes on the game. Notify supervisor immediately of all mistakes or claims and make resolution only at the direction of the supervisor. Verbalize player instructions, card totals, results or any other information as required in the procedures of each game. Assume duties of dealing other licensed games as needed within the Game Type definition and within the Dealer I Classification guidelines. Resolve guest complaint