MGM Resorts International
Springfield, Massachusetts The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: The Vice President of Casino Operations is a key senior leader for the property and is a member of the property's operating committee. The position is responsible for providing leadership, oversight, and integration of all processes developed through the Gaming COE for the assigned property. In collaboration with the COE, this position will execute on the strategic direction of the slots, table games, race/sportsbook, poker (as applicable) and casino marketing functions, encompassing pricing optimization, player development, machine/game placement, and any other gaming-related functions. Accountable for oversight and leadership of all staffing, guest service initiatives and employee engagement, and ownership of all profitability of the property's gaming division. All duties are to be performed in accordance with departmental and property policies, practices, and procedures. THE DAY-TO-DAY: Collaborate and execute on all Gaming COE strategic initiatives as determined by the COE and ensure sustainability of initiatives. Work with leaders at the assigned property to align COE directives with property strategies Oversee implementation of policies, operating procedures, training programs, manuals, directives, work schedules, pricing standards, rules and regulations for all gaming staff, and ensure full compliance. Communicate unique property opportunities and challenges to the COE and collaborate on initiatives to increase revenues or address gaps Drive employee engagement through coaching, training, and development Continue to improve guest experience by providing op
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