Surveillance Agent

About the Role

Responsibilities: Observe all activities of guests and team members on the casino floor, cage areas, and count rooms via closed circuit television (cctv), for any instances of criminal activity and/or violations of the state gaming regulations and company policies and procedures. The Surveillance Agent shall record such activities, where appropriate, and report observations to appropriate company and state officials when necessary. The Surveillance Agent shall assist in answering phone calls, m…

Key Responsibilities

• • Perform all duties required for the Surveillance Agent role in accordance with state gaming regulations
• • Maintain a professional and guest-focused demeanor at all times
• • Collaborate with supervisors and team members to ensure smooth operations
• • Adhere to all internal controls, policies, and procedures

Requirements

• • Must be 21+ years of age
• • Ability to obtain and maintain applicable gaming license (LA)
• • Prior casino or hospitality experience preferred
• • Excellent communication and customer service skills