Manager Division Training Tournament Casino

About the Role

Summary Statement: The Training and Tournament Manager is responsible for team member training and the organization of casino events and tournaments. This role is crucial for communicating all operational policies, procedures, and gaming regulations within the Casino Department. Key responsibilities include developing and managing casino tournament and training strategies, ensuring alignment with Resorts World's overall operational and marketing strategies. Primary Job Duties: – Includes but is not limited to: · Review analysis of operations, game protection, for ongoing training solutions. · Provide recommendations and suggestions for the development and implementation of games training and certifications. · Review achievements and opportunities within the Casino Department. · Implement, design, and monitor all department training programs and classes, directed at developing and enhancing employee skills. · Maintain strong working knowledge of Nevada Gaming Regulations, as well as internal controls policies, and procedures. · Ensure optimal operational efficiency with continual contact and walk through observation of all areas of responsibility. · Work with Marketing and Operations to establish yearly Casino Events Calendar. · Select and develop tournament event staff. · Function as tournament director for all slot, poker, and table game tournaments. · Ensure all Resorts World core values and property and department standards are implemented and applied. · Participate in the execution of short-and long-term departmental goals, objectives, policies, and operating procedures. · Ensure accurate timekeeping, approval of payroll transactions, and time and toke application according to company policy. · Remain current of all new developments within the department and make recommendations designed to maximize department and company success. · Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations. · Maintains releva