Food Runner - Room Service

About the Role

Summary Delivers food and beverages from the kitchens. Refills, sets/resets, stocks, clears and cleans dishes, glassware, silverware, linens, condiments, beverages, napkin holders and all other related supplies.  Provides excellent customer service to our dining guests. Create and ensure a fun-filled, entertaining, and exciting environment where flawless delivery and service is paramount. Promote positive co-worker and guest interactions, maintain professionalism at all times while working with other employees, departments, and guests Demonstrates a courteous, friendly, polite, and congenial and efficient attitude Relays guest complaints/compliments to the appropriate supervisor Adhere to established company and departmental policies, procedures, and guidelines at all times Must always adheres to health & sanitation guidelines including food and beverage policy and procedures Maintains company and departmental uniform, appearance, and hygiene standards at all times Prepare food orders, set trays, and transport food & beverage items to food service areas Maintain breakdown area and condiment tables Completes all established set-up, stocking and closing duties on time Maintains a clean, safe, hazard-free environment within area of responsibility Must be able to work in a fast-paced operating mode. Adheres to state liquor laws as applicable Performs all related, compatible, and miscellaneous duties as assigned by leadership. Must be at least 21 years of age Must be able to obtain RAMP alcoholic certification Able to sit, walk, stand, bend, lift, reach, pull, push, kneel, squat and grasp Must be able to walk and stand for eight hours Repeated bending and lifting Must be able to lift and carry small and large trays and/or bus tubs weighing up to 50 pounds repeatedly Ability to work in a high-pressure, fast-paced environment Ability to handle or seek assistance for all types of guest related situations Shift assignments may be irregular,