Concierge

About the Role

Encore Village of Schaumburg - Encore Village of Schaumburg is hiring for a Full-Time Concierge position. The Concierge provides an exceptional first impression through direct contact with customers, while exhibiting knowledgeable and welcoming service for visitors, residents and associates. Shift days and hours may vary. RESPONSIBILITIES: Essential Functions: · Answers and directs telephone calls to residents and various departments of the organization in a friendly and timely manner. (PHI) Mo…

Key Responsibilities

• • Perform all duties required for the Concierge role in accordance with state gaming regulations
• • Maintain a professional and guest-focused demeanor at all times
• • Collaborate with supervisors and team members to ensure smooth operations
• • Adhere to all internal controls, policies, and procedures

Requirements

• • Must be 21+ years of age
• • Ability to obtain and maintain applicable gaming license (IL)
• • Prior casino or hospitality experience preferred
• • Excellent communication and customer service skills