Casino Service Agent - Red Rock

About the Role

Description Casino Service Agent ( Agente de servicios de casino ) Description: Assist Station Casinos Guests by responding to their needs and questions. Works closely with Player Development staff to assist them with arrangements for our Guests. Answer telephone calls from casino Guests requesting information or services from the Player Development staff. Input Player Development room reservations as directed. Follow through on all Guests requests handling whatever details possible and request…

Key Responsibilities

• • Perform all duties required for the Casino Service Agent - Red Rock role in accordance with state gaming regulations
• • Maintain a professional and guest-focused demeanor at all times
• • Collaborate with supervisors and team members to ensure smooth operations
• • Adhere to all internal controls, policies, and procedures

Requirements

• • Must be 21+ years of age
• • Ability to obtain and maintain applicable gaming license (NV)
• • Prior casino or hospitality experience preferred
• • Excellent communication and customer service skills