Surveillance Officer

About the Role

Responsibilities: Monitors activities of guests and team members on the property via the closed-circuit television system for criminal activity and/or violations of State regulations, Hard Rock's Internal Controls and departmental Standard Operating Procedures. Generates detailed incident reports of any violations of the Gaming Control Act, Internal controls or Company SOP’s, suspicious activity, criminal activity, medical emergencies or areas of concern observed during observation. Reports inc…

Key Responsibilities

• • Perform all duties required for the Surveillance Officer role in accordance with state gaming regulations
• • Maintain a professional and guest-focused demeanor at all times
• • Collaborate with supervisors and team members to ensure smooth operations
• • Adhere to all internal controls, policies, and procedures

Requirements

• • Must be 21+ years of age
• • Ability to obtain and maintain applicable gaming license (MS)
• • Prior casino or hospitality experience preferred
• • Excellent communication and customer service skills