HOUSEKEEPING SHIFT SUPERVISOR

About the Role

Supervises and coordinates daily cleaning operation and special projects for shift. Responsible for cleanliness of guest rooms. Ensures amenities are properly placed in guest rooms. Handles guest requests and complaints. Responsible for maintaining accurate room status reports. Accountable for cleaning equipment and supplies in assigned area. Coordinates staffing schedules and activities of personnel. Distributes room schedules to attendants. Promotes positive public relations. Performs other d…

Key Responsibilities

• • Perform all duties required for the HOUSEKEEPING SHIFT SUPERVISOR role in accordance with state gaming regulations
• • Maintain a professional and guest-focused demeanor at all times
• • Collaborate with supervisors and team members to ensure smooth operations
• • Adhere to all internal controls, policies, and procedures

Requirements

• • Must be 21+ years of age
• • Ability to obtain and maintain applicable gaming license (NJ)
• • Prior casino or hospitality experience preferred
• • Excellent communication and customer service skills