Director of IT Operations

About the Role

The Director of IT Operations is responsible for the leadership, delivery, and continuous improvement of all operational and endpoint technologies across the casino, hotel, and hospitality environment. This role ensures the reliability, security, and performance of business-critical systems that directly support gaming operations, revenue generation, regulatory compliance, and guest experience. This position focuses on device-centric, operational, and business-facing technologies and operates i…

Key Responsibilities

• • Perform all duties required for the Director of IT Operations role in accordance with state gaming regulations
• • Maintain a professional and guest-focused demeanor at all times
• • Collaborate with supervisors and team members to ensure smooth operations
• • Adhere to all internal controls, policies, and procedures

Requirements

• • Must be 21+ years of age
• • Ability to obtain and maintain applicable gaming license (NJ)
• • Prior casino or hospitality experience preferred
• • Excellent communication and customer service skills