Caesars Entertainment
Description Essential Duties and Responsibilities: Maintains high levels of customer satisfaction by building relationships with the guests (through table touches, greetings or warm farewells) and encourages employees to build relationships with the guests. Resolves customer complaints and/or service deficiencies by listening to the guest, responding with sincerity, and using appropriate service recovery tools. Uses tools such as Avero to analyze business trends and employee performance. In con…
This position requires a NV gaming license. CasinoComp provides step-by-step license guidance for all markets.