Host - Casino

About the Role

Casino Host is responsible for developing and maintaining valuable relationships with players through marketing promotions, offers, programs, while delivering exceptional guest service. Responsibilities: Assists in resolving guest opportunities, conflicts, and complaints on behalf of the Company in a fair and equitable manner. Develops relationship with players to grow customer base and increase Company revenues by assuring customer retention and repeat business. Attracts and manages customers …

Key Responsibilities

• • Perform all duties required for the Host - Casino role in accordance with state gaming regulations
• • Maintain a professional and guest-focused demeanor at all times
• • Collaborate with supervisors and team members to ensure smooth operations
• • Adhere to all internal controls, policies, and procedures

Requirements

• • Must be 21+ years of age
• • Ability to obtain and maintain applicable gaming license (MO)
• • Prior casino or hospitality experience preferred
• • Excellent communication and customer service skills