Caesars Rewards Representative - Part Time (Tropicana Atlantic City)

About the Role

Description Responsible for maintaining daily procedures regarding Caesars Rewards members and functions, which includes discerning appropriate ID, filing, record keeping and computer coding of applications. Interacts with all casino related departments. Promotes positive customer service. Responsible for direct mail inquires to include updating customer account information, but not changing player rating information. Assists with the resolution of player complaints and problems. Has view only …

Key Responsibilities

• • Perform all duties required for the Caesars Rewards Representative - Part Time (Tropicana Atlantic City) role in accordance with state gaming regulations
• • Maintain a professional and guest-focused demeanor at all times
• • Collaborate with supervisors and team members to ensure smooth operations
• • Adhere to all internal controls, policies, and procedures

Requirements

• • Must be 21+ years of age
• • Ability to obtain and maintain applicable gaming license (NJ)
• • Prior casino or hospitality experience preferred
• • Excellent communication and customer service skills