Agent (On-Call) - Front Desk

About the Role

Part-time Description POSITION SUMMARY: It is the primary responsibility of the Front Desk Agent to provide excellent customer service and create a safe and friendly environment for employees and guests by promoting goods and services, assigning rooms, registering guests, determining credit, rendering bills, receiving cash and credit payments, and providing excellent guest service. All duties are to be performed in accordance with departmental and property policies, practices, and procedures. T…

Key Responsibilities

• • Perform all duties required for the Agent (On-Call) - Front Desk role in accordance with state gaming regulations
• • Maintain a professional and guest-focused demeanor at all times
• • Collaborate with supervisors and team members to ensure smooth operations
• • Adhere to all internal controls, policies, and procedures

Requirements

• • Must be 21+ years of age
• • Ability to obtain and maintain applicable gaming license (NV)
• • Prior casino or hospitality experience preferred
• • Excellent communication and customer service skills