Player Services Representative

About the Role

Job Description Executes guest monetary transactions in an assigned window bank. Maintain an accurate balance count of company assets while providing excellent customer service. Greats guests in a friendly and positive manner. Able to do a variety of guest service tasks related to both cashiering and Boyd Reward Club tasks. Responsible for assisting guests with cash/credit transactions, player accounts, point redemptions, promotion and event details to ensure a positive gaming experience. Prote…

Key Responsibilities

• • Perform all duties required for the Player Services Representative role in accordance with state gaming regulations
• • Maintain a professional and guest-focused demeanor at all times
• • Collaborate with supervisors and team members to ensure smooth operations
• • Adhere to all internal controls, policies, and procedures

Requirements

• • Must be 21+ years of age
• • Ability to obtain and maintain applicable gaming license (NV)
• • Prior casino or hospitality experience preferred
• • Excellent communication and customer service skills