Food Operations Supervisor - Cross Street Grill (Harrah's Joliet)

About the Role

Description Harrah’s Joliet Hotel & Casino is seeking a Food Operations Supervisor to lead daily operations for Tortazo—Chef Rick Bayless’ vibrant Mexican concept—and Cross Street Grill. This full-time leadership role oversees high-volume food and beverage operations, delivering exceptional guest experiences while managing team performance, labor, inventory, cost controls, safety, and compliance. The ideal candidate brings restaurant leadership experience, strong communication and coaching skil…

Key Responsibilities

• • Perform all duties required for the Food Operations Supervisor - Cross Street Grill (Harrah's Joliet) role in accordance with state gaming regulations
• • Maintain a professional and guest-focused demeanor at all times
• • Collaborate with supervisors and team members to ensure smooth operations
• • Adhere to all internal controls, policies, and procedures

Requirements

• • Must be 21+ years of age
• • Ability to obtain and maintain applicable gaming license (IL)
• • Prior casino or hospitality experience preferred
• • Excellent communication and customer service skills