Senior Luxury Experience Manager- Full Time (Caesars Palace LV)

About the Role

Description The Senior Luxury Experience Manager is responsible for leading the daily operations with the Luxury Concierge Services team in delivering exceptional, personalized service to Caesars Entertainment’s high-value, non-gaming luxury guests. This role champions operational excellence, guest satisfaction, and revenue growth through strategic leadership, cross-departmental collaboration, and a commitment to luxury standards. By consistently delivering high-touch and white-glove service th…

Key Responsibilities

• • Perform all duties required for the Senior Luxury Experience Manager- Full Time (Caesars Palace LV) role in accordance with state gaming regulations
• • Maintain a professional and guest-focused demeanor at all times
• • Collaborate with supervisors and team members to ensure smooth operations
• • Adhere to all internal controls, policies, and procedures

Requirements

• • Must be 21+ years of age
• • Ability to obtain and maintain applicable gaming license (NV)
• • Prior casino or hospitality experience preferred
• • Excellent communication and customer service skills