Slot and Beverage Dual Rate Supervisor (Horseshoe)

About the Role

Description Assists with all aspects of slot and beverage operations for assigned shift for Harrah’s or Horseshoe Casino, Council Bluffs, IA by creating a differentiated service experience and ensuring optimum performance of all. Responsibilities Supports team member development with training programs, established methods, procedures and guidelines, and high quality service. Builds guest relations through visibility to customer, soliciting/requesting feedback, and responding to guest concerns a…

Key Responsibilities

• • Perform all duties required for the Slot and Beverage Dual Rate Supervisor (Horseshoe) role in accordance with state gaming regulations
• • Maintain a professional and guest-focused demeanor at all times
• • Collaborate with supervisors and team members to ensure smooth operations
• • Adhere to all internal controls, policies, and procedures

Requirements

• • Must be 21+ years of age
• • Ability to obtain and maintain applicable gaming license (IA)
• • Prior casino or hospitality experience preferred
• • Excellent communication and customer service skills