Customer Service Coordinator I Regional- Full Time (Harrah's Atlantic City/CES)

About the Role

Description Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest’s wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service…

Key Responsibilities

• • Perform all duties required for the Customer Service Coordinator I Regional- Full Time (Harrah's Atlantic City/CES) role in accordance with state gaming regulations
• • Maintain a professional and guest-focused demeanor at all times
• • Collaborate with supervisors and team members to ensure smooth operations
• • Adhere to all internal controls, policies, and procedures

Requirements

• • Must be 21+ years of age
• • Ability to obtain and maintain applicable gaming license (NJ)
• • Prior casino or hospitality experience preferred
• • Excellent communication and customer service skills