Front Desk Lead Clerk - Full Time (Tropicana Atlantic City)

About the Role

Description Runs all front office reports Assures that all special requests are handled in advance to assure positive guest relations Provides Family Style Service at all times May perform other duties as assigned $18.00 Per Hour Responsibilities Answers phone at control desk and processes information from all other areas of the hotel and casino Processes express check-outs and assures that guests receive copies of billing Overseas and participates in assuring that complete and accurate over/cr…

Key Responsibilities

• • Perform all duties required for the Front Desk Lead Clerk - Full Time (Tropicana Atlantic City) role in accordance with state gaming regulations
• • Maintain a professional and guest-focused demeanor at all times
• • Collaborate with supervisors and team members to ensure smooth operations
• • Adhere to all internal controls, policies, and procedures

Requirements

• • Must be 21+ years of age
• • Ability to obtain and maintain applicable gaming license (NJ)
• • Prior casino or hospitality experience preferred
• • Excellent communication and customer service skills