Guest Services Representative

About the Role

Description The Guest Services Center Representative provides efficient, accurate, and friendly services to casino guests, including processing cash, chip, and financial transactions. This role ensures compliance with gaming regulations, maintains balanced funds, and supports a positive guest experience through excellent service and knowledge of casino promotions. Starting Pay: $17.50 plus tips Responsibilities Provide exceptional customer service by accurately cashing out guests, issuing corre…

Key Responsibilities

• • Perform all duties required for the Guest Services Representative role in accordance with state gaming regulations
• • Maintain a professional and guest-focused demeanor at all times
• • Collaborate with supervisors and team members to ensure smooth operations
• • Adhere to all internal controls, policies, and procedures

Requirements

• • Must be 21+ years of age
• • Ability to obtain and maintain applicable gaming license (CO)
• • Prior casino or hospitality experience preferred
• • Excellent communication and customer service skills